 |
|
 |
|
Frequent Questions & Answers about CUSTOM and NON CUSTOM GSF products. |
|
|
|
|
|
|
|
|
|
|
A: You benefit from our large purchasing power to receive Discount Volume Pricing, even on small orders. Factory Direct Ordering from GSF is not only less expensive that your local screen printers and Team dealers, it is Faster and Hassle Free. GSF also insures its Deliveries (see our "On-time or it's FREE" delivery guarantee. |
|||||
A: Your choice. Order On-line, e-mail, call Sales Desk or our 24 hour Toll Free Message Center (see Contact Us). We are here to solve your Sports apparel and Accessories needs quickly and easy. |
|||||
|
|
Q: Can Custom, Non-Custom and Blanks be ordered together on one invoice? |
|
A: YES. Call us and we will take care of the rest. |
|
A: At the top of each page there is a pull down menu (see pricing) or call us at any time you like. We are happy to help you. |
||
|
|
A: We know you do. After all this is Custom, right? CALL US. We have 14 years experience in customer service and satisfaction. |
|||||||||
|
|
|
|
|
|
|
|
|
|
A: If you do not receive a Thank You e-mail (within minutes) and an order confirmation (by fax, within 24 hours), CALL US because we did not get your order. We will overwhelm you with confidence when we receive it. |
|||||||||
A: We welcome the chance to know our clients. Please use the following numbers for your convenience. |
|||||||||
FAX 760-751-1821(24hours a day you can tell us when its best to serve you) |
|||||||||
A: We will not print anything without your approval. You will receive Art by Fax, for approval, within 24 hours of an accepted order. |
|||||||||
A: Printing/Shipping is complete 1 week from ART confimation. Any delays in approving your art work may delay your production(see Delivery Guarantee). Embroidery may take longer, depending on your needs |
|||||||||
A: Goods are confirmed and shipped within 24 hours of your order. If backorder is needed, you will be contacted immediately. If you require goods to ship same day as order, please note so on orders placed before 2pm PST. |
|||||||||
A: Custom Imprinted Products that have been accepted by GSF and meet the 24 hour Art approval requirements will ship within 1 business week. This is a GUARANTEE or your shipments are FREE. Some restrictions may apply. Contact a service representative for further written details. |
|||||||||
A: With 14 years experience and a Delivery Guarantee, GSF promises to contact you if there is any delay in your order. If it makes you feel better, call and say hello. We can track your order at any junctures as it makes it's way through our system. |
|||||||||
A: Acts of God or Not approving your Art in a timely fashion. That is it. |
|||||||||
A: * MasterCard or Visa Same day as shipping |
|||||||||
A: Since you must approve the ART and we must match the Order exactly. Returns and exchanges on CUSTOM goods only need apply to factory defects, which we guarantee to Credit or Replace at your discretion. |
|||||||||
A: 100% without question. Factory defect or No reason at all, we stand behind all of our products called in within 15 days of delivery. After 15 days, GSF reserves all rights. Returns must meet minimal requirements. Please call for a Return Authorization Number. Without a RA# our Receiving Depts will not Return. Contact us to receive an RA#, informing you on how to mark your boxes and where to ship your product. |
|||||||||
A: With 14 years in the business and millions in inventory, GSF is not going anywhere. GSF insures all of your products inside and outside the Factory in order to Guarantee your products and On-time delivery. GSF boasts over 6000 coaches, as clients, in over 1200 schools, Plus GSF produces goods for large sporting events and military accounts nationwide. |
|||||||||
A: Nothing is as easy as GSF silk-screening, but we apply our same strong business practices to embroidery to insure your satisfaction. Delivery takes 1-2 weeks longer than printing. |
|||||||||
A: For years our clients expressed interest in Blanks for a number of reasons including Shoulder pad protection, Car wash, uniforms and more. We don't know all the reasons out there for wanting them, but we made sure to carry the Best Brands at Factory Pricing. Our clients made it clear that they were tired of paying retail prices for Tees, Sweats, and Polos. |
|||||||||
A: If we have not been clear yet, PLEASE click Contact Us anyplace you see it on our site. We are waiting for your call. |
|||||||||
A: Absolutely not! |
|||||||||
A: Sponsorship Programs are budgeted quarterly and as much as one year in advance. You may send your proposals to the address given at Contact Us (ATTN: Promotions) |
|||||||||
A: Just leave a recorded message with your name, number, and the best time to contact you and a Factory Rep will be in touch at your next suggested time. It is easy! |
|||||||||